Q: Why do I need to move my site? What does website migration consist of?

A: If your present web hosting provider can no longer satisfy the demands of your website, or if you undergo frequent downtime, or if you have to wait for hours for the help desk team to respond back to you, it may be a clever idea to swap your hosting provider, i.e. to migrate all the files for your websites along with your databases from your current provider to your new provider. At HorusHosting, we are aware that this can often be difficult & time–consuming. Because of this, we will accomplish all that for you for free!Our professional technical staff members will move your website content from your current web hosting provider to us. Our techs have extensive experience migrating websites and are able to take care of everything – from a typical WordPress–driven weblog or Joomla–driven web site, to an extremely complex, custom–made web application.

Q: Why do I need to move my site? What does website migration consist of?
Q: Just how long will it take for my site to be transferred over to your platform?

A: We strive to accomplish all website migrations as quickly as possible. Still, we don’t have a set time frame for website migrations. There are several aspects that you need to take into account – the sheer size of your web site and the workload of our website migration team, etc. We constantly strive to carry out each migration within 48 hours. With smaller–sized sites, our team typically manages to finish within 24 hours.

Q: Just how long will it take for my site to be transferred over to your platform?
Q: What details will I be asked to give to your Website Migration Department?

A: Yep. We’ll require the name of the website that you want us to transfer. We’ll also require a means to access your current web hosting account so that we can get the files associated with your site.

Q: What details will I be asked to give to your Website Migration Department?
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?

A: User privacy is truly one of our fundamental responsibilities – this is why, both our payment transaction page and our CP login page are secured with enterprise–grade SSLs. We use safety measures, which include, but are not limited to: physical, digital and managerial procedures to protect the data that we gather online. And we’ve got a detailed and rigorous Privacy Policy, which outlines the types of information that we gather.

Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be offline?

A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your old hosting provider. Once the migration is finished, we’ll make sure that everything is functioning correctly and that the integrity of your content is not compromised before informing you that the transfer is done. Then we will explain to you how to move the domain over to your hosting account with us and how to change your DNS resource records.

Q: How about downtime? Will my website be offline?
Q: Will my present hosting provider know that I am leaving them?

A: No. We will never get in touch with your web hosting provider about anything. They will not be aware of the web site transfer either.

Q: Will my present hosting provider know that I am leaving them?
Q: Which web hosting providers can you transfer data from?

A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform provided that we can receive access to the Control Panel and there is FTP access available.The only web sites that we can’t transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which web hosting providers can you transfer data from?