Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Warranty

  • Each ticket that you submit to our client assist Department will be attended to in up to 60 mins. The basic requests shall be taken care of immediately. Nonetheless, if the help request you have sent us needs aid from an experienced administrator, we are going to address the ticket to him and will notify you about the delay.

  • Top quality support service

  • Top–quality Technical Assist Service

  • We’ll be on line for you round the clock to give you useful information and client support as well as to aid you with any problem that you might come across while organizing your virtual server. We can support all pre–configured software, plus your Operating System, server admin panel (with regards to the VPS type) and the Control Panel created entirely by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that is available gratis with the virtual server, you can find an educative Help zone, incorporating all that you should be aware of when running your websites and programs. We have included a wide array of how–to articles and video tutorials that illustrate the important web site managing tasks in an easy–to–understand manner.