Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center section built into our Control Panel. It boasts an exhaustive knowledge base with commonly asked questions and in–depth instructional articles written by our skilled technical support team.

  • Top quality support service

  • Instructional Videos

  • We have compiled a collection of educational video tutorials that detailedly explain how you can address a typical problem associated with your hosting account. You’ll find the educational video clips in the Help section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client care service with a 1–hour ticket response guarantee. A team of qualified customer service technicians will be at your disposal to respond to all the queries that you might possibly have. During non–busy times, an answer will be offered in even less than 20 minutes.