Service Uptime Guarantee in Hosting
Our hosting plans come with a 99.9% service uptime warranty. We can reach that goal by using a cutting-edge cloud hosting platform in which each individual service (files, emails, databases, and so forth.) has its own cluster of machines. We don't run everything on one machine as most companies do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your sites. If one web server fails, the other ones inside the cluster will take over to provide continuous functioning of the websites. To avoid infrastructural challenges, our hosting server facilities use highly effective diesel backup generators and several independent Internet providers as to make sure that visitors will be able to reach your websites no matter what. We also have a group of knowledgeable admins overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
If you acquire a semi-dedicated server package from us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud website hosting platform with a load-balancing system that basically eradicates any downtime. The files, email messages, statistics and databases are all handled by their own groups of web servers, so even when there's a problem with one server, your internet sites will not be affected in any way. This enables us to provide a way more stable website hosting service in comparison with companies which run everything on a single server where a problem with a single service can take the entire web server down. To prevent infrastructure complications, our data centers use various Internet providers and powerful diesel generators, so regardless of what happens, the servers will keep running with no disruptions and your Internet sites will remain up and running. Any software troubles will be dealt with immediately by our proficient group of admins that check all web servers 24/7.
Service Uptime Guarantee in VPS
If you get a Virtual Private Server from our company, we guarantee that the physical hosting server your account is set up on will be operational no less than 99.9% of the time. While we can't control what you’ll do with your VPS and what you install on it, we are going to make certain that the main machine is going to work 24/7 without any disturbances. Our facilities have redundant Internet providers as well as backup power generators to ensure the continuous work of all machines placed there. When there is a problem with any virtual server on the physical one, we have a crew of expert admins to resolve it in a very timely manner and to to guarantee the other virtual private server accounts within that hosting server will not be affected. We use only new, carefully tested hardware components for the servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated plans come with a 99.9% server and network uptime warranty and maintenance procedures are contained in the other .01% of the time. We test out every server thoroughly before we hand it over to the client and we work with new hardware components in order to avoid any probability of hardware failures. Any unanticipated software problems can be resolved immediately by our system administrators as they keep tabs on all the web hosting servers 24/7. To prevent infrastructural troubles, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your sites are flooded, we can respond quickly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper work of your websites.